Terms of service

1. Overview

This website is operated by Terrible Media Limited (“Terrible Maps”, “we”, “us”, “our”).
By visiting our site or placing an order, you agree to these Terms.

2. Eligibility

You must be the age of majority in your country to make a purchase.
If you are under the age of majority, you may only use this site with the involvement of a parent or guardian.

3. Products

Product images, colours and mockups may vary slightly from the final printed item.
We may change or discontinue products at any time.
Digital products are sold under a licence for personal use only and may not be shared, resold, or redistributed.

4. Orders

Placing an order is an offer to purchase.
Your order is accepted when we send an order confirmation email.
We may refuse or cancel an order (for example, if an item is out of stock or there is an error in pricing).
Please review your order carefully—cancellations are not always possible once production has started.
Returns and refunds are handled according to our Refund Policy.

5. Prices & Payment

Prices may change at any time.
Taxes, shipping and duties (where applicable) are shown at checkout.
You agree to provide accurate payment, billing and contact information.

6. Shipping

Delivery times shown at checkout are estimates only.
Delays caused by carriers, customs or production partners are outside our control.
Risk of loss passes to you once the order is delivered to your address (or to a collection point you selected).
If you choose your own courier rather than our offered options, risk passes when the item is handed to that courier.
Customs duties and import taxes for international orders are the responsibility of the buyer.

7. Intellectual Property

All designs, images, maps, text and other content on this site are owned by Terrible Media Limited.
You may not copy, reproduce, distribute or create derivative works from our content without permission.
Digital products are licensed for personal use only and may not be reproduced, shared or used commercially.

8. Third-Party Services

We use third-party providers to operate our store and fulfil orders (including Shopify and print-on-demand partners).
These providers may have their own terms of service. We are not responsible for third-party websites or services you choose to access.

9. Prohibited Use

You may not use this site for unlawful, damaging or disruptive purposes, including attempting to gain unauthorised access, interfering with site functionality or reproducing site content without permission.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential losses arising from your use of the site or our products.
Nothing in these Terms limits or excludes liability for:

  • death or personal injury caused by negligence

  • fraud or fraudulent misrepresentation

  • any rights you have under consumer protection laws

  • faulty or misdescribed goods where applicable under the Consumer Rights Act 2015

11. Indemnity

You agree to indemnify Terrible Media Limited against claims or damages resulting from your breach of these Terms or misuse of the site.

12. Severability

If any part of these Terms is found unenforceable, the remaining sections remain in effect.

13. Changes to These Terms

We may update these Terms from time to time.
Your continued use of the site after changes are posted means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales.
This does not affect any mandatory consumer protections you may have in your country of residence.

15. Contact

Terrible Media Limited
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom
terriblemaps@gmail.com